Please enter the promotional code in the ‘PROMO CODE’ box either in your Bag or on the Checkout page, then click ‘Apply’. If the promotion is successfully applied, it will be reflected in your updated cart total. Note that only one promotion can be used per transaction. If you encounter any issues before completing your order, please contact our Customer Care team via Live Chat. Once an order has been placed, we cannot make any changes to it.

Please ensure the code is valid, entered correctly and applies to the items in your cart. We absolutely recommend checking the terms and conditions of the offer via our offer page for further details around eligibility and exclusions. Offers cannot be used in conjunction. If you encounter any issues before completing your order, please contact our Customer Care team via Live Chat. Once an order has been placed, we cannot make any changes to it.

If you are signed up with a Lorna Jane account and have your birthday entered in your account details, you will receive a Birthday discount when your birthday comes around. Please make sure you are subscribed to our marketing emails to receive this discount.

At Lorna Jane we love to offer our great products at great prices. The savings on our sale prices is compared against our original full retail price that is applied to our product when it was first introduced. As our sale prices can change from time to time, this means when a sale ends, the price may revert back to another sale price as opposed to the original full price. We always stipulate the savings on all sales from our original full retail price.

Please enter the offer code in the ‘PROMO CODE’ box either in your Bag or on the Checkout page, then click ‘Apply’. If the offer is successfully applied, it will be reflected in your updated cart total. Note that only one offer code can be used per transaction. If you encounter any issues before completing your order, please contact our Customer Care team via Live Chat. Once an order has been placed, we cannot make any changes to it.

Welcome Offers can take up to 24 hours for the email to be generated and sent through. Please ensure you are subscribed to our Marketing and that the email is not already associated with a previous account to be eligible. Welcome Offers are valid on Full Price product only and cannot be used in conjunction with another offer. If you encounter any issues before completing your order, please contact our Customer Care team via Live Chat. Once an order has been placed, we cannot make any changes to it.

To be eligible for a members offer you must have an account with Lorna Jane. Please ensure your Notification Preferences under your account is toggled on. Please know by toggling on your Notification Preferences, you are subscribed to receive marketing and communication for personalised content, sales and exclusive offers.

If you are signed up with a Lorna Jane account and have your birthday entered in your account details, you will receive a Birthday discount when your birthday comes around. Please make sure you are subscribed to our marketing to receive this discount.

Please ensure the code is valid, entered correctly and applies to the items in your cart. We absolutely recommend checking the Terms and Conditions of the offer via our Offer page for further details around eligibility and exclusions. Offers cannot be used in conjunction. If you encounter any issues before completing your order, please contact our Customer Care team via Live Chat. Once an order has been placed, we cannot make any changes to it.

All offers are subject to their own Terms and Conditions. Once an Offer has expired it cannot be extended.

You can view all Terms and Conditions around our offers on our Offers page.

Only 1 Offer Code can be applied per transaction.

We always recommend checking the code has applied prior to completing your transaction. Once an order has been placed, we cannot apply an offer code.